Let us help with
YOUR DIRECT
SALES STORE
We get it. Running your business is hard. There’s a lot to do and keep track of. Marketing, social media, promotions, sales, and oh yeah, you need to write books also.
Selling direct to customers is a big decision. Opening a Shopify store is even larger. It’s a serious investment just to get it up and going. Once you’ve put in the time, effort, and money…now what? It’s not going to run itself.
We can help.
From store creation and set up, to basic maintenance services to more in-depth projects, we take the work of setting up and maintaining a Shopify store and make it simple and hassle free. We know small businesses and know that you need to maximize ever dollar you spend. We know authors and know that an running an author’s business doesn’t always fit the “traditional” model. We’ll make sure your store set up reflects that.
With more than 30 years of technology experience, we get the tech so you can concentrate on all the other parts of your business
Services we provide
Shopify Setup & Support
Complete setup, customization and launch of your store. We’ll take care of all the technical aspects of creating, configuring and setting up your store.
Klaviyo & Newsletter Services
We offer a wide ranges of Klaviyo and email list services. From account setup and management to flow and segment creation to sending and tracking of email campaigns.
Security & Fraud Prevention
Comprehensive services to secure your Shopify store and to prevent fraud. We offer a three-tier approach of settings, apps and custom Shopify flows to keep your store safe.
Online Classes & Training
Online courses designed to help you get the most out of your technology investments. Available separately from training included with all major projects.
General Maintenance Services
Maintenance services for your Shopify store, business website, email list and other tools. Monthly/recurring subscriptions available or hourly based on time and materials.
Upsell Consulting
Your store is open, you're running ads and making sales. What's next? We can help you utilize Upsells to increase your Average Order value and maximize revenue
Merchandise design packages
Setup and maintenance of traditional, websites sites. We offer site construction, maintenance and general support for WordPress-base sites.
General Consulting
From store/site audits to ensure your store is running smoothly, to image optimization. We offer a wide range of consulting services to help with technology needs.
Service Management
Looking for help managing third-party services (BookFunnel, BookVault, Ingram, etc)? We provide management help for a wide range of apps and services.
Our process and
how we work with you
Every Business Is Unique
Just like the authors, business people and entrepreneurs behind the store, every project has its unique aspects.
We’ll start out with a conversation to get a sense of what you’re looking for in your store, your direct sales goals and move on to what you will need for support and maintenance services for your site. We’ll listen to what you are looking for and tell you more about us and our process and how it can make your life easier.
Part of this process will be to understand what your goals are for your site. Sure, one of the key goals is (or should be) sales, but what else? Will your store be your primary or secondary way of selling to customers? Are you an author who embraces going wide with your business and wants your store to reflect that? Are you a small business just getting started, or an established business looking for an additional sales channel? What are your long-term vs. short-term goals for your new products?
Once we chat, if we both feel it’s a good fit, we’ll move forward.
Security and Trust
ARE PRIORITIES FOR US
We’ve worked in the Information Technology industry for nearly 30 years, so security is of the utmost importance to us.
As such Iconic Elements is part of the Shopify Partner Program.
The Shopify Partner program is a Shopify-created program that allows partners secure access to customers’ stores without the need to share usernames and passwords. Owners control what access partners receive in the store. Most importantly, access can be revoked at any time.
Normally, we’ll never need your Shopify username and password. This protects all your sensitive data and banking information.
Unfortunately, not all companies have something like Shopify’s Partner Program. As such, we may occasionally need access to usernames and passwords for sites like BookVault, Print On Demand (POD) vendors or other services. Some allow for team access, and whenever possible, we leverage those tools. In the cases where we do need access to account info, we store the data in a system that uses best-in-class, 256-bit AES encryption. We never share your information and it is immediately deleted if we ever part ways.
Ready
TO GET STARTED?
If you’re ready to get started or want to learn more, click the contact us button. We’ll ask you to fill out a short form to tell us a bit about your business and you are looking for in terms of maintenance or support.
Once we receive the form, we’ll reach out to you.
